Privacy Policy

Updated Sep 17, 2024

This Privacy Policy outlines how Blit, Inc (“Blit”, “we”, “our”, or “us”) treats your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy.

Information We Collect

We collect information that you directly provide to us. This includes when you:

Create an account to use the Services and provide your contact information such as your name and email address. We may also collect payment information such as your credit card number and billing information, and other profile information to upload to your account.
Use Our Service, we may collect the information that you upload or provide in the application such as descriptions of financial transactions, budget names, budget amounts, credentials to facilitate integration with Financial Data Sources.
Contact Us with questions or for customer service. Information you provide such as your name, email address, and any related information in regard to the reason for your outreach.

How We Use Your Information

With the information collected, we use it to provide you with our Service and operate our business. Your information may be used to:

Provide the information you are requesting
Personalize your experience
Contact you about your account, billing you for use of the Service, and processing payments
Contact you about product updates and operational information

Accessing and Disclosing Your Information

We do not access your account content unless you explicitly request it. For instance, in rare cases where an error disrupts an automated process and requires manual intervention, we may need to investigate to resolve the issue. When this occurs, we focus on identifying long-term solutions to prevent future occurrences. Additionally, we may access your data when necessary to comply with legal obligations (see “When required under applicable law” below).

With your permission, we may access your content to assist with troubleshooting or resolving a software issue. If we need to do this in a support case, we will always seek your consent before proceeding.

In cases of restricted use investigation, accessing your account is a last resort. We take privacy seriously and strive to protect both our customers and those reporting issues. If we discover misuse of our products for prohibited activities, we will take appropriate action, including notifying the authorities when necessary.

We may aggregate and de-identify data collected through our services. This anonymized information may be used for any purpose.

Deletion and Retention of Information

You can delete your Blit account at any time from the Settings menu, or by sending a request via in-app chat or to support@blit.com. If you delete your account, we do not keep any of your linked financial data or Blit account data (email address, budgets, etc.), except in the limited circumstances where required by law, to resolve disputes, protect Blit and our users, and enforce our agreements. Where Blit has no such obligations, the data will be completely removed from all our internal systems, including backups, within 60 days.

In Compliance With Applicable Laws

Our operations and data infrastructure are based in the U.S., and we adhere to U.S. legal requirements.

Government requests for user data are not fulfilled unless legally required. Our policy is to comply only when compelled by legal process, such as a warrant, criminal subpoena, or court order. For non-U.S. requests, we will respond only when directed by the U.S. government through established legal channels, such as a mutual legal assistance treaty. We strive to notify affected users before disclosing data unless legally prohibited, except in emergencies.

Preservation of Data Requests

We comply with data preservation requests only when legally mandated by the U.S. Federal Stored Communications Act or a valid U.S. subpoena in civil matters. Preserved data is not disclosed unless required by law or a court order, and if no proper legal process follows within the preservation period, the data is destroyed.

In the event of a tax audit, we may be required to disclose minimal billing-related information, such as billing addresses and tax exemption documentation, but only what is necessary.

Your Privacy Rights

Blit respects your rights to privacy which include:

Right to Know: You have the right to know what personal information is collected, used, shared, or sold. We outline both the categories and specific bits of data we collect, as well as how they are used, in this privacy policy.
Right of Access: This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security, and processing of that information.
Right to Correction: You have the right to request correction of your personal information.
Right to Erasure / “To Be Forgotten”: This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession and, by extension, from all of our service providers. Fulfillment of some data deletion requests may prevent you from using Blit’s services because our applications may then no longer work. In such cases, a data deletion request may result in closing your account.
Right to Complain: You have the right to make a complaint regarding our handling of your personal information with the appropriate supervisory authority.
Right to Restrict Processing: This is your right to request restriction of how and why your personal information is used or processed, including opting out of the sale of your personal information. (Again: we never have and never will sell your personal data.)
Right to Object: You have the right, in certain situations, to object to how or why your personal information is processed.
Right to Portability: You have the right to receive the personal information we have about you and the right to transmit it to another party. If you want to export data from your accounts, please contact support@blit.com.
Right to not Be Subject to Automated Decision-Making: You have the right to object to and prevent any decision that could have a legal or similarly significant effect on you from being made solely based on automated processes. This right is limited if the decision is necessary for the performance of any contract between you and us, is allowed by applicable law, or is based on your explicit consent.
Right to Non-Discrimination: We do not and will not charge you a different amount to use our products, offer you different discounts, or give you a lower level of customer service because you have exercised your data privacy rights. However, the exercise of certain rights may, by virtue of your exercising those rights, prevent you from using our Services.

Other State Law Privacy Rights

California Resident Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 (“CCPA”), requires us to provide some additional information to California residents. This Section only applies to you if you are a California resident, although please note that this information and the rights afforded herein are the same as offered to our other users in our main Privacy Policy. This Section does not apply to personal information we collect from our employees and job applicants in their capacity as employees and job applicants, as such information practices are described in separate policies.

California’s “Shine the Light” law gives California residents the right under certain circumstances to request information from us regarding the manner in which we share certain categories of “personal information” (as defined in the Shine the Light law) with third parties for their direct marketing purposes. At Blit, we do not share or sell your “personal information” with third parties for their own direct marketing purposes.

Nevada Resident Rights

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at support@blit.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.

Changes To This Privacy Policy

We may update this policy as needed to comply with relevant regulations and reflect any new practices. Whenever we make a significant change to our policies, we will refresh the date at the top of this page and take any other appropriate steps to notify users.